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Home›Jobs›Coupang›Senior Product Manager (Shopping CX)
Coupang

About Coupang

Delivering convenience to millions in South Korea

🏢 Tech, Retail👥 1K-5K📅 Founded 2010📍 Seoul, Korea, South

Key Highlights

  • Publicly traded on the NYSE under the ticker CPNG
  • Valuation of approximately $60 billion post-IPO
  • Over 17 million active customers using the platform
  • Employs 1,000-5,000 people across various roles

Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...

🎁 Benefits

Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....

🌟 Culture

Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...

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Coupang

Senior Product Manager (Shopping CX)

Coupang • Seoul, South Korea

Posted 3w agoSeniorSenior product manager📍 Seoul
Apply Now →

Overview

Coupang is seeking a Senior Product Manager to lead service planning across various e-commerce categories. You'll focus on customer insights and manage the entire product lifecycle. This role requires strong analytical skills and experience in a dynamic environment.

Job Description

Who you are

You have 5+ years of experience in product management, ideally within the e-commerce sector, where you've developed a deep understanding of customer needs and market trends. Your analytical skills allow you to thrive in data-driven environments, enabling you to make informed decisions that enhance user experiences. You are adept at collaborating with multiple stakeholders, including engineering, design, and business operations, to drive product initiatives forward. Your communication skills are exceptional, allowing you to articulate product visions and strategies clearly to both technical and non-technical audiences. You possess a strong entrepreneurial spirit, which aligns with Coupang's culture of innovation and agility. Experience in launching consumer-facing mobile products is a plus, as is familiarity with startup environments.

What you'll do

As a Senior Product Manager at Coupang, you will be responsible for the service planning of various e-commerce categories, including fashion, fresh food, and electronics. You will conduct both quantitative and qualitative analyses to gain a deep understanding of customer behavior and preferences. Your role will involve defining product vision, strategy, and roadmap, ensuring alignment with business goals. You will manage the entire product lifecycle, from ideation to launch, including writing product requirements, defining use cases, and setting success metrics. You will lead consensus among various stakeholders, including executives and category leaders, to ensure that product initiatives are well-supported and executed. Your ability to navigate a fast-paced and uncertain business environment will be crucial as you drive product success and innovation.

What we offer

Coupang provides a unique opportunity to be part of one of the fastest-growing e-commerce companies in South Korea. You will work in a dynamic environment that encourages innovation and collaboration. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in shaping the future of commerce and making a significant impact on customer experiences.

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