Full Stack Engineer | AI/SaaS

Who you are

You are a talented Full Stack Engineer with a growth mindset — you thrive on solving complex challenges and are eager to help shape the future of AI-driven customer support. With a Bachelor's in Computer Science or a related field, you have a solid foundation in both frontend and backend technologies. You have experience developing features using React.js and modifying backend code with Python, ensuring that your solutions are both effective and efficient. You understand the importance of clean and maintainable code, and you are comfortable working closely with design and product teams to create intuitive user interfaces.

You have a strong understanding of modern tech stacks and are familiar with tools like FastAPI and MongoDB. Your experience includes developing reliable integrations with REST APIs, which allows you to create seamless interactions between different components of the system. You are a collaborative team player who enjoys brainstorming new features and product ideas, and you are committed to delivering exceptional customer experiences.

Desirable

Experience with AI technologies or customer support systems would be a plus, as would familiarity with agile development methodologies. You are open to learning new technologies and adapting to the evolving needs of the team and the product.

What you'll do

As a Senior Full Stack Engineer at Forethought, you will design and build AI-powered products that transform the customer support experience. You will develop new features using React.js, ensuring that they are user-friendly and meet the needs of support teams. You will also modify and extend the behavior of backend code using Python, collaborating with other engineers to develop API endpoints that facilitate communication between different parts of the application.

You will work closely with the design team to create pixel-perfect interfaces that enhance user engagement. Your role will involve testing and launching your code to ensure that it meets the highest standards of quality. You will iterate on your work based on feedback and data, continuously improving the product to better serve our customers.

In addition to your technical responsibilities, you will have the opportunity to contribute to the overall product vision by thinking of new features and product ideas. You will be part of a fast-paced and collaborative environment, working alongside world-class talent from companies like Facebook, Dropbox, LinkedIn, and Google. Your contributions will have a direct impact on the success of Forethought and the satisfaction of our customers.

What we offer

At Forethought, you will be part of an early engineering team with the chance to make a significant impact. We offer competitive compensation, including equity options, and a comprehensive benefits package that includes medical, dental, and vision coverage. Our unlimited PTO policy allows you to maintain a healthy work-life balance while contributing to category-defining products. Join us in our mission to make everyone a genius at their job and help shape the future of customer support.