Bringing local restaurants to your doorstep
Deliveroo is a leading food delivery service headquartered in the City of London, UK, operating in 11 markets worldwide. With over 100,000 restaurant partners and grocers, Deliveroo has raised $1.6 billion in funding and employs over 1,000 people. The company connects consumers, restaurants, and rid...
Employees enjoy work-from-home opportunities, access to Deliveroo Plus for free delivery on all orders, life assurance, discounts with partner compani...
Deliveroo's culture is rooted in innovation and responsiveness to market demands. The company leverages the gig economy to provide fast, reliable deli...
Deliveroo • St Ouen - Palouzié (Editions)
Deliveroo is hiring an Employé(e) Polyvalent(e) to manage operations at their St Ouen location. You'll be responsible for ensuring efficient dispatch of meals and maintaining communication with partner restaurants. This role is ideal for those looking to start their career in operations.
You are someone who thrives in a fast-paced environment and enjoys working with a diverse team. You have a passion for food and customer service, and you understand the importance of operational efficiency in a delivery setting. You are proactive and take the initiative to solve problems as they arise, ensuring a smooth experience for customers and partners alike.
Experience in a customer-facing role or in operations is a plus, but not required. You are open to learning and adapting to new challenges, and you are committed to delivering excellent service.
In this role, you will manage the dispatch area, ensuring that meals are prepared and delivered promptly. You will liaise with partner restaurants to coordinate orders and address any issues that may arise during the delivery process. Your responsibilities will include responding to customer inquiries and complaints via phone, utilizing our internal escalation process to resolve issues effectively. You will take the necessary initiatives to guarantee a successful customer journey, contributing to the overall success of Deliveroo's operations.
Deliveroo offers a dynamic work environment with opportunities for growth and development. You will be part of a team that values diversity and inclusion, and you will have the chance to make a real impact in a rapidly growing company. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of all candidates.
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