Senior Solutions Consultant

Who you are

You have a strong background in solutions consulting, ideally with experience in a technology-driven environment. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart, as you can bridge the gap between technology and business needs. You thrive in collaborative settings, working closely with sales and product teams to deliver tailored solutions that meet customer requirements. Your passion for technology and creativity drives you to find innovative ways to address client challenges, ensuring their success with Braze's products.

You are fluent in both Spanish and English, allowing you to engage with a diverse range of clients and colleagues. Your curiosity and eagerness to learn about new technologies and industry trends keep you at the forefront of the solutions consulting field. You understand the importance of building long-term partnerships with customers and are committed to providing exceptional service throughout the sales process.

Desirable

Experience in marketing technology or customer engagement platforms is a plus, as it will enhance your ability to understand client needs and deliver impactful solutions. Familiarity with data analytics and reporting tools will also be beneficial in demonstrating the value of Braze's offerings to potential customers.

What you'll do

As a Senior Solutions Consultant at Braze, you will play a pivotal role in the sales process by leveraging your technical expertise to guide prospective customers. You will collaborate with sales teams to identify customer needs and develop tailored solutions that showcase the capabilities of Braze's platform. Your ability to articulate complex technical concepts in a clear and engaging manner will be essential in building trust and rapport with clients.

You will conduct product demonstrations and presentations, highlighting the unique features and benefits of Braze's solutions. Your deep understanding of the product will enable you to address customer questions and concerns effectively, ensuring they feel confident in their decision to partner with Braze.

In addition to pre-sales activities, you will contribute to the development of best practices and resources that enhance the overall effectiveness of the Solutions Consulting team. Your insights and feedback will help shape the future direction of the team and the solutions we offer.

What we offer

At Braze, we foster a culture of collaboration and support, where every team member is encouraged to contribute their ideas and perspectives. You will have the opportunity to work alongside a talented group of professionals who are passionate about delivering exceptional customer experiences. We believe in work-life harmony and provide flexible working arrangements to help you thrive both personally and professionally.

As part of our commitment to your growth, we offer ongoing training and development opportunities to help you enhance your skills and advance your career. You will also have access to a range of benefits designed to support your well-being and work-life balance, including health and wellness programs, generous time off, and more. Join us at Braze and be part of a team that is making a real impact in the world of customer engagement.