
Accelerating brand growth through strategic marketing
Darkroom is a growth marketing agency headquartered in Los Angeles, California, specializing in launching brands and accelerating their market presence. With a focus on Brand & Identity, Digital Products, Creative Production, and Growth Marketing, Darkroom has successfully partnered with various cli...
Darkroom offers competitive salaries, equity options, flexible remote work policies, and generous PTO to support work-life balance....
Darkroom fosters a culture of collaboration and creativity, encouraging team members to contribute ideas and take ownership of projects. The interdisc...

Darkroom • Madrid
Darkroom is seeking a Senior Retention Marketing Manager to lead CRM strategies and enhance customer engagement. This role requires a blend of creativity and technical expertise in retention marketing.
You are a seasoned CRM strategist with over 5 years of experience in retention marketing. You possess a unique blend of creativity and technical depth, allowing you to craft compelling marketing strategies that resonate with customers. Your analytical mindset enables you to leverage data to drive decision-making and optimize customer journeys. You have a proven track record of enhancing customer engagement and loyalty through innovative marketing initiatives. You thrive in fast-paced environments and are adept at collaborating with cross-functional teams to achieve business objectives. You are passionate about using technology to redefine marketing practices and are excited about the potential of AI in driving customer retention.
In this role, you will lead the development and execution of retention marketing strategies that drive customer loyalty and engagement. You will analyze customer data to identify trends and insights that inform your marketing initiatives. Collaborating closely with the creative and technical teams, you will design and implement campaigns that enhance the customer experience across various touchpoints. You will be responsible for measuring the effectiveness of retention strategies and making data-driven adjustments to optimize performance. Additionally, you will mentor junior team members and share your expertise in CRM best practices. Your role will involve staying updated on industry trends and innovations to ensure Darkroom remains at the forefront of retention marketing.
At Darkroom, we offer a dynamic work environment where creativity and innovation are encouraged. You will have the opportunity to work with a talented team dedicated to redefining the marketing landscape. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in shaping the future of marketing and making a measurable impact on our clients' success.
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