The cloud-based call center for modern sales teams
Aircall is a cloud-based communications platform that empowers sales teams to have rich conversations and close deals effectively. With over 20,000 customers, including notable brands like Shopify and HubSpot, Aircall has raised $225.6 million in funding across multiple rounds, showcasing strong inv...
Aircall offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a lear...
Aircall fosters a culture that prioritizes flexibility and innovation, enabling teams to work remotely while maintaining high call quality. The compan...
Aircall • Madrid Office
Aircall is seeking a Senior Software Engineer to enhance their AI-powered customer communications platform. You'll work with technologies like Java and VoIP to deliver high-quality communication solutions. This role requires strong software engineering skills and experience in real-time systems.
You have 5+ years of experience in software engineering, particularly in building scalable and reliable systems. Your background includes working with real-time communication technologies, and you understand the intricacies of VoIP systems. You are proficient in Java and have a solid grasp of AI technologies, which you leverage to enhance user experiences. You thrive in collaborative environments and are eager to contribute to a team that values innovation and customer satisfaction. You are comfortable taking ownership of projects and are driven by the impact your work has on users. You are adaptable and enjoy learning new technologies to stay ahead in the fast-evolving tech landscape.
Experience with cloud platforms and microservices architecture would be a plus. Familiarity with customer communication tools and their integration into existing systems is also beneficial. You have a keen interest in AI applications and how they can improve customer interactions. A background in working with cross-functional teams will help you succeed in this role.
As a Senior Software Engineer at Aircall, you will be responsible for developing and maintaining the voice and messaging infrastructure of our platform. You will work closely with product managers and designers to understand user needs and translate them into technical solutions. Your role will involve designing APIs that facilitate seamless communication across various channels, including voice, SMS, and messaging apps. You will ensure that our systems meet carrier-grade expectations for stability and performance, which includes monitoring system health and responding to incidents as they arise. You will also contribute to the architecture of new features, ensuring they align with our long-term vision for the platform. Collaboration is key, and you will participate in code reviews and mentor junior engineers to foster a culture of learning and improvement within the team. You will have the opportunity to work on innovative AI features that enhance user interactions and drive business growth.
At Aircall, we offer a dynamic work environment where your contributions are valued and recognized. You will be part of a team that is passionate about redefining customer communications and making a real impact in the industry. We provide competitive compensation and benefits, including opportunities for professional development and growth. Our culture emphasizes collaboration, continuous learning, and customer obsession, ensuring that you will thrive in your role. Join us in our mission to empower customer-facing teams with the best communication tools available.
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