Senior Manager, Client Services - Media & Entertainment

Who you are

You have a proven track record in client services, ideally within the media and entertainment sector, with at least 5 years of experience managing strategic accounts. Your leadership skills shine as you guide teams to foster strong relationships with clients, ensuring they achieve their business objectives. You understand the intricacies of the advertising landscape and can effectively communicate complex concepts to clients, helping them navigate this evolving space. You are results-driven and have a knack for identifying opportunities for growth within existing partnerships, leveraging your analytical skills to drive success. Your collaborative spirit allows you to work seamlessly with cross-functional teams, ensuring that client needs are met while aligning with company goals. You are passionate about the media and entertainment industry and are excited about the opportunity to contribute to Roku's mission of transforming how the world watches TV.

What you'll do

In this pivotal role, you will oversee the Client Services team, directing strategic account management efforts to maintain and expand Roku's partnerships with advertisers. You will work closely with clients to understand their goals and develop tailored strategies that drive engagement and interest in their advertising campaigns. Your leadership will be crucial in mentoring team members, fostering a culture of collaboration and excellence. You will analyze client performance metrics to identify trends and areas for improvement, ensuring that clients receive the highest level of service and support. Additionally, you will collaborate with internal teams to align client strategies with Roku's offerings, ensuring that clients are equipped with the tools they need to succeed in the competitive advertising landscape. Your role will also involve presenting insights and recommendations to senior leadership, contributing to the overall strategy of the Client Services department.

What we offer

At Roku, we believe in empowering our employees to make a meaningful impact from day one. You will have the opportunity to work in a fast-paced environment where your contributions are valued and recognized. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to connect consumers to the content they love and help shape the future of TV streaming.