Account Specialist, Spanish Speaker (Cairo-Based)

Who you are

You are a motivated individual with a strong interest in the travel industry and a passion for helping partners succeed. As an Account Specialist, you possess excellent communication skills in both Spanish and English, allowing you to effectively engage with a diverse range of accommodation partners. You thrive in a collaborative environment and are eager to learn about Agoda's commercial platform and the needs of its partners. Your analytical mindset enables you to provide strategic advice and innovative solutions tailored to each partner's unique situation.

Desirable

Experience in account management or customer service is a plus, as is familiarity with the travel and hospitality industry. You are comfortable using data to drive decisions and are keen to develop your skills in a fast-paced environment. A proactive approach to problem-solving and a willingness to adapt to changing circumstances will help you excel in this role.

What you'll do

In this role, you will serve as a key point of contact for Agoda's accommodation partners, providing them with strategic advice on how to maximize their presence on the platform. You will analyze performance metrics and offer insights to help partners improve their offerings and drive bookings. Collaborating closely with internal teams, you will ensure that partners receive the support they need to succeed. You will also participate in training sessions to enhance your understanding of Agoda's tools and resources, enabling you to better assist partners.

Your responsibilities will include conducting regular check-ins with partners to assess their needs and address any concerns they may have. You will work on developing tailored strategies that align with Agoda's goals while also considering the unique aspects of each partner's business. By fostering strong relationships, you will contribute to Agoda's reputation as a trusted partner in the travel industry.

What we offer

Agoda provides a dynamic work environment where you can grow your career in the travel sector. You will have the opportunity to work with a diverse team of professionals who are passionate about travel and technology. The company values innovation and encourages employees to share their ideas and insights. As part of Agoda, you will be part of a global network that connects people to destinations and experiences around the world. While specific salary details are not mentioned, Agoda offers competitive compensation and benefits to support your professional journey.