Account Manager - Water

Who you are

You have a strong background in account management, particularly in the water sector, and possess a deep understanding of geospatial technology applications. Your customer-oriented mindset drives you to build and maintain relationships with clients, ensuring their needs are met and exceeded. You thrive in collaborative environments, working closely with teams to identify and implement strategies that address the challenges faced by organizations in the water industry. Your ability to articulate the value of technology solutions is key to your success in this role.

You are skilled in prospecting and developing location strategies for organizations, maintaining a healthy pipeline of business growth opportunities. Your experience includes leveraging social media and other avenues to expand your professional network, and you actively participate in trade shows, workshops, and seminars to enhance your industry knowledge. You understand the importance of identifying key stakeholders and business drivers within organizations, allowing you to tailor your approach to meet their specific needs.

Your understanding of customer budgeting and acquisition processes enables you to navigate complex sales cycles effectively. You utilize solution selling skills to uncover the needs and business challenges of customers, ensuring that the solutions you propose are aligned with their goals. You are committed to continuous learning and growth, always seeking to enhance your knowledge of the water industry and the technologies that can drive success for your clients.

What you'll do

In this role, you will be responsible for building and nurturing relationships with new and existing water customers, helping them optimize and expand their adoption of Esri technology. You will work closely with your team to identify new areas of growth and deliver expertise that supports the mission and vision of your clients. Your responsibilities will include developing and implementing location strategies that align with customer needs, ensuring that you maintain a robust pipeline of business opportunities.

You will actively engage with customers to understand their challenges and provide tailored solutions that leverage Esri's technology. This will involve demonstrating your industry knowledge and its relevance to the application of GIS, as well as articulating the strength and value of Esri technology in addressing the unique needs of the water sector. You will also participate in various industry events to showcase Esri's offerings and connect with potential clients.

Your role will require you to collaborate with cross-functional teams to ensure that customer feedback is integrated into product development and service delivery. You will be expected to track and report on customer engagement metrics, using this data to refine your strategies and improve customer satisfaction. Your ability to communicate effectively with both technical and non-technical stakeholders will be crucial in driving successful outcomes for your clients.

What we offer

Esri provides a supportive culture that encourages creativity and collaboration, allowing you to do your best work. You will have access to resources and training that will help you grow in your role and advance your career within the company. Esri is committed to the success of its employees and offers a range of benefits designed to support your professional development and work-life balance. You will be part of a team that is dedicated to making a positive impact in the water industry through innovative technology solutions.