Operations Supervisor

Who you are

You have experience in operations management, ideally within a logistics or fulfillment environment. You understand the intricacies of overseeing teams and ensuring that processes run smoothly. Your ability to work in a fast-paced environment is complemented by your strong leadership skills, enabling you to motivate and guide your team effectively. You are comfortable with the physical demands of the role, including standing for long periods and lifting up to 50lbs. You value diversity and inclusivity in the workplace and are committed to fostering a supportive environment for all team members.

What you'll do

As an Operations Supervisor at ShipMonk, you will be responsible for managing daily fulfillment operations, ensuring that all processes meet the company's high standards for quality and efficiency. You will lead a team of fulfillment associates, providing guidance and support to help them achieve their goals. Your role will involve monitoring performance metrics and implementing improvements to enhance operational efficiency. You will also collaborate with other departments to ensure seamless communication and coordination across the organization. Additionally, you will be expected to work on weekends, holidays, and overtime as needed to meet business demands.

What we offer

At ShipMonk, we believe in building for the long term and investing in our employees' growth. You will be part of a dynamic team that is dedicated to revolutionizing fulfillment for ecommerce brands. We offer competitive compensation and benefits, along with opportunities for professional development. Our culture emphasizes collaboration, innovation, and a commitment to excellence, making ShipMonk a great place to advance your career in operations management.