Group Product Manager (Customer Experience) (f/m/d)

Who you are

You have extensive experience in product management, ideally with a focus on customer experience optimization. You excel at leading and mentoring teams, providing regular feedback, and supporting career development. Your passion for data-driven products drives your strategic thinking and execution in product development.

You understand the importance of analytics and personalization in enhancing customer experiences. You have a proven track record of defining product vision and strategy, ensuring successful execution across various product surfaces. Your ability to integrate AI and automation into product strategies sets you apart in a fast-evolving market.

You thrive in cross-functional environments, collaborating closely with product leadership and other teams to influence how products evolve. Your experience with enterprise customers allows you to optimize customer journeys and measure ROI effectively.

Desirable

Experience with modern AI capabilities and data infrastructure is a plus. Familiarity with experimentation methodologies and tools will enhance your ability to drive product discovery and delivery.

What you'll do

In this role, you will lead and grow a team of product managers, guiding them in product discovery and delivery processes. You will influence the strategic direction of Contentful's customer experience optimization initiatives, ensuring that the products meet the needs of enterprise customers.

You will be responsible for defining the vision and strategy for a suite of products that includes analytics, personalization, and experimentation tools. Your leadership will help shape how digital teams measure and grow their content's impact.

You will integrate AI capabilities into the product strategy, unlocking automation and insight generation to optimize content performance at scale. Your role will involve driving product vision and executing roadmaps in a collaborative, fast-paced environment.

What we offer

Contentful provides a dynamic work environment where innovation is encouraged. You will have the opportunity to shape the future of customer experience optimization in a leading company. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us to make a significant impact in the AI-driven market.