JD for TL:
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Job Title: Team Lead (TL)
Location: Bangalore
Summary:
Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a team lead who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.
Job Deliverables:
· Daily Management of shift:
o Administrative management of associates
o Job allocation to associates
o Monitoring and mentoring of associates on productivity, quality and safety.
o · Responsible for shift performance and associated action plans
· Preparing and implementing training and development plans for associates
· Conduct a 4M and 5S audit for the respective work stations on a daily basis
· Stand-in for Area Manager
o Vehicle planning, placement and on-time departure to meet customer promises
o Deep dive on metrics to come up with well-defined actions and process improvements- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications- Experience in an operational role
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