
The customer communications platform that personalizes engagement
Intercom is a leading customer communications platform headquartered in the Financial District of San Francisco, CA. With over 25,000 businesses using its services, including Amazon, Meta, and Atlassian, Intercom reaches approximately 600 million end users each month. The company has raised $240.8 m...
Intercom offers a generous open vacation policy, health insurance, and a wellness program that covers gym expenses up to £90 quarterly. Employees enjo...
Intercom fosters a culture centered around customer-centric innovation and effective communication. The company prioritizes remote work flexibility an...

Intercom • Dublin, Ireland
Intercom is seeking an Executive Assistant to support senior leadership in a high-growth SaaS environment. You'll excel in tactical administration and operational flow, ensuring leaders can focus on their strategic goals. This role requires exceptional organizational skills and the ability to anticipate needs.
You are an experienced Executive Assistant with a proven track record of supporting senior leadership in a fast-paced environment. Your exceptional organizational skills allow you to master calendars, manage travel logistics, and streamline operational flow. You thrive on removing friction from your leaders' worlds through administrative excellence and innovative tooling. You possess a proactive mindset, anticipating needs and thinking critically to mitigate risks effectively. Your ability to communicate clearly and build relationships with stakeholders is key to your success in this role. You are adaptable and can handle multiple priorities with ease, ensuring that the leadership team can focus on their strategic objectives.
In this role, you will directly support senior leadership at Intercom, a leading AI Customer Service company. You will manage complex calendars, coordinate travel arrangements, and ensure that operational processes run smoothly. Your role will involve anticipating the needs of your leaders, allowing them to focus on their core responsibilities. You will be responsible for preparing meeting materials, taking notes, and following up on action items to ensure that nothing falls through the cracks. You will also collaborate with various teams across the organization to facilitate communication and streamline workflows. Your contributions will be vital in enabling the leadership team to operate at their best, driving the company's mission to transform customer experiences through AI.
Intercom offers a dynamic work environment where you can grow your skills and make a significant impact. You will have the opportunity to work closely with strategic leaders and contribute to the success of a high-growth SaaS company. We value diversity and encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to set a new standard for customer service and be part of a team that is pushing boundaries and delivering incredible value to our customers.
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