Bilingual English and Spanish Member Loyalty Representative

Who you are

You have experience in customer service, cashier, sales, or hospitality — you understand the importance of creating a rewarding experience for members. You are bilingual in English and Spanish, allowing you to connect with a diverse range of customers. You are passionate about listening and helping others, and you thrive in environments where you can make a difference in people's financial lives. You are adaptable and can handle various customer interactions with empathy and professionalism.

What you'll do

As a Member Loyalty Representative at Oportun, you will be the first point of contact for our members, assisting them with their inquiries and providing exceptional service. You will engage with members to understand their needs and help them navigate our services effectively. Your role will involve creating a welcoming atmosphere where members feel valued and supported. You will also be responsible for educating members about our financial products and services, ensuring they have the information needed to make informed decisions. You will work closely with your team to share insights and improve service delivery, contributing to a culture of continuous improvement.

What we offer

Oportun offers a supportive and inclusive work environment where you can grow your career. We value diversity and encourage all employees to share their perspectives. You will have access to training and development opportunities to enhance your skills and advance within the company. We believe in empowering our employees to make a positive impact on our members' financial futures. Join us in our mission to provide affordable credit to those who need it most.