Lead Consultant:Pre-sales Solution Architect

Who you are

You have a strong background in managed services and a proven track record of leading solution architecture initiatives. Your expertise in AI and Machine Learning allows you to bring innovative solutions to the IT operations landscape, ensuring that client challenges are met with cutting-edge technology. You excel in understanding and documenting client requirements, translating them into compelling proposals that resonate with stakeholders. Your collaborative spirit enables you to work effectively with sales teams, driving successful engagements that exceed client expectations.

You possess excellent communication skills, allowing you to articulate complex technical concepts to both technical and non-technical audiences. Your experience in proposal development and pricing strategies equips you to build winning proposals that highlight the value of managed services. You are adept at leveraging technology innovations to enhance operational efficiency and drive predictable cost reductions for clients.

You thrive in a culture of curiosity and innovation, where diverse teams come together to challenge each other and learn from one another. Your passion for technology and dedication to client success make you a valuable asset to any team. You understand the importance of collaboration and are committed to fostering a supportive environment that encourages growth and development.

Desirable

Experience with site reliability engineering practices and a deep understanding of digital application management will set you apart. Familiarity with advanced build practices like XP and CI/CD will enhance your ability to deliver zero maintenance products. You are open to exploring new technologies and methodologies that can further improve service delivery and client satisfaction.

What you'll do

In this role, you will lead the proposal development process, guiding discussions on managed services solution strategies and ensuring that all client requirements are thoroughly documented. You will collaborate with internal account leadership teams to identify potential managed services offerings and proactively develop proposals that align with client needs. Your ability to leverage AI and Machine Learning will be crucial in crafting innovative solutions that address complex client challenges.

You will drive the contract preparation process, ensuring that all proposals are not only compelling but also commercially viable. Your focus on customer challenges will enable you to create engagement models that resonate with clients and lead to successful outcomes. You will work closely with the sales team to pitch proposals and secure buy-in from stakeholders, ensuring that every engagement is a resounding success.

Your role will also involve staying abreast of industry trends and technological advancements, allowing you to continuously improve service offerings and enhance client satisfaction. You will have the opportunity to mentor junior team members, sharing your knowledge and expertise to help them grow in their careers. Your leadership will be instrumental in fostering a culture of innovation and collaboration within the team.

What we offer

At ABC, we believe in cultivating a culture of curiosity and innovation. You will have the opportunity to work with a diverse team of professionals who are passionate about technology and dedicated to client success. We offer a flexible work environment that supports remote work, allowing you to balance your professional and personal life effectively.

Our commitment to employee development means that you will have access to ongoing training and growth opportunities. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us at ABC and thrive in a culture that values curiosity, innovation, and collaboration.