About WorkOS 🚀
WorkOS builds tools and services for developers to help them implement authentication, identity, authorization, and overall enterprise readiness. We’re a fully distributed team with employees across North American time zones. We’re well-funded, having raised $100m in funding from top investors including Greenoaks Capital, Lachy Groom, and Lightspeed Ventures. Our fast-growing customer base includes rapidly growing SaaS companies like OpenAI, Cursor, Perplexity, Vercel, Plaid, and hundreds of others
About the Site Reliability Engineering Team
The Site Reliability Engineering (SRE) team ensures the WorkOS platform remains fast, reliable, and resilient at scale. We build the systems and practices that keep everything running smoothly—handling hundreds of millions of requests, minimizing downtime, and continuously improving service performance.
Our team works across the stack and collaborates closely with infrastructure and product engineering teams. We embed reliability into everything we do—whether it’s designing scalable systems, improving observability, or leading incident response. If you’re motivated by complex systems, passionate about uptime and performance, and excited to make reliability a first-class concern—this role offers the opportunity to make a lasting impact.
Who we’re looking for
We’re looking for engineers who are excited to improve the reliability of complex systems and enjoy digging into how things work. As an early member of the SRE team, you’ll help shape our approach to reliability at scale and collaborate closely across the company. You might be a great fit if you:
- Bring a generalist mindset and are comfortable working across infrastructure layers—from compute and networking to storage, databases, and app runtime environments
- Are curious and proactive, with a strong desire to understand systems end-to-end and uncover hidden failure modes
- Care deeply about uptime, observability, and performance, and see reliability as a product feature
- Think through architectural trade-offs with reliability, simplicity, and maintainability in mind
- Take initiative, work independently, and follow through—from identifying reliability risks to driving improvements
- Collaborate well with engineers across disciplines and enjoy supporting teams through production readiness, incident response, and postmortem reviews
