Commercial Accounts Manager - ADESA

Who you are

You have a strong background in account management, ideally with experience in the automotive or auction industry. You understand the importance of customer service and are passionate about leading a team to exceed expectations. Your leadership style fosters collaboration and a sense of community, aligning with our 'we' culture. You are adept at managing operational and administrative processes, ensuring that your team is equipped to deliver exceptional service to commercial accounts.

You thrive in a competitive environment and are motivated by the challenge of maximizing production and profitability. Your ability to communicate effectively with both internal teams and external clients makes you a valuable liaison in the auction process. You are committed to continuous improvement and are always looking for ways to enhance the customer experience.

Desirable

Experience in the automotive industry or with auction services is a plus. Familiarity with operational processes and team management will help you excel in this role. A proactive approach to problem-solving and a keen eye for detail will set you apart.

What you'll do

In this role, you will lead the commercial account team, ensuring that all operations run smoothly and efficiently. You will act as the primary point of contact between the auction and commercial account representatives, facilitating communication and ensuring vehicle preparation accuracy. Your leadership will drive the team's performance, focusing on maximizing production and profitability.

You will be responsible for developing and implementing strategies that enhance the customer service experience for commercial accounts. This includes training and mentoring team members, setting performance goals, and monitoring progress to ensure that targets are met. You will also support operational and administrative processes, ensuring that all aspects of the auction run seamlessly.

Collaboration is key in this role, as you will work closely with various departments to align efforts and achieve common goals. You will participate in regular meetings to discuss performance metrics, identify areas for improvement, and celebrate successes. Your ability to foster a positive team environment will be essential in maintaining high morale and productivity.

What we offer

At ADESA, we are committed to investing in our people and facilities as we expand our operations. You will be part of a dynamic team that values collaboration and support. We offer competitive compensation and opportunities for professional growth as we continue to lead the industry in vehicle services. Join us on this exciting journey as we shape the future of auto auctions together.