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Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Amazon • Bellevue, Washington, USA
Amazon is seeking a Senior Program Manager to drive technology initiatives within the Amazon Logistics network. You'll work closely with tech and operations teams to optimize processes and enhance customer experience. This role requires expertise in AWS and program management.
You have 5+ years of experience in program management, particularly within technology and operations environments. Your background includes working with cross-functional teams to deliver innovative solutions that enhance customer experiences. You are adept at identifying areas for improvement and driving change through technology initiatives.
You possess a strong understanding of Amazon's operational systems and are committed to optimizing processes to support business growth. Your expertise in AWS allows you to influence technology decisions and ensure that the tools developed meet the needs of the field.
You are a proactive communicator who can articulate business requirements clearly to technical teams. You thrive in collaborative environments and enjoy partnering with various stakeholders to achieve common goals. Your analytical mindset helps you highlight business risks and impacts effectively.
Experience in logistics or supply chain management is a plus, as is familiarity with automation tools and methodologies. You are comfortable with data analysis and can leverage insights to inform decision-making processes.
In this role, you will define and implement processes that ensure the delivery of best-in-class technology solutions to Amazon's delivery stations. You will partner with the tech organization to create business requirement documents (BRDs) that guide software design and development.
You will be responsible for prioritizing technology initiatives that align with operational goals and customer needs. Your role will involve driving innovation at the operator level, ensuring that the technology implemented reduces process complexity and enhances efficiency.
You will collaborate with engineering teams to support the design and development of tools that automate decision-making processes. Your insights will be crucial in optimizing existing technology and reinventing processes to deliver robust solutions.
You will also be expected to travel approximately 25% of the time to North American delivery stations, where you will engage with teams on the ground to understand their needs and gather feedback on technology implementations.
Amazon offers a competitive compensation package that includes equity, sign-on payments, and a comprehensive range of medical and financial benefits. You will have the opportunity to work in a dynamic environment that values innovation and customer-centric solutions. Join us in our mission to be the Earth’s most customer-centric company, where your contributions will directly impact our operations and customer satisfaction.
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