Sr. Product Manager, Onboarding & Safety

Who you are

You have 5+ years of experience in product management, particularly in trust and safety product development. Your expertise includes age assurance and parental controls, and you understand the complexities of regulatory compliance. You are adept at balancing user experience with necessary safety measures, ensuring that platforms remain secure for all users. You thrive in collaborative environments, working closely with cross-functional teams to drive product initiatives that enhance user safety and trust.

You possess strong analytical skills, enabling you to make data-driven decisions that align with business objectives. Your experience includes developing features that not only drive growth but also prioritize user safety. You are comfortable navigating the intersection of user experience and compliance, ensuring that all initiatives meet regulatory standards while providing a seamless experience for users.

You are a strong communicator, capable of articulating complex ideas to diverse stakeholders. You enjoy mentoring junior team members and fostering a culture of collaboration and innovation within your team. You are passionate about creating safe online communities and are motivated by the impact your work has on users.

Desirable

Experience in the gaming or live streaming industry is a plus. Familiarity with user research methodologies and A/B testing will enhance your ability to make informed product decisions. You are open to learning new tools and technologies that can aid in product development and user safety initiatives.

What you'll do

As a Senior Product Manager at Twitch, you will own and develop account-related features that enhance user onboarding and safety. You will work closely with engineering, design, and compliance teams to create solutions that protect users while facilitating easy access to the platform. Your role will involve defining product roadmaps, prioritizing features based on user needs and safety requirements, and ensuring that all developments align with Twitch's mission to empower live communities.

You will lead user research initiatives to gather insights on user behavior and safety concerns, translating these findings into actionable product features. You will also be responsible for monitoring the performance of safety features, analyzing user feedback, and iterating on solutions to improve user experience continuously. Your ability to balance user friction with necessary protections will be crucial in maintaining Twitch's reputation as a safe space for all communities.

Collaboration will be key in this role, as you will partner with various teams to ensure that product initiatives are executed effectively. You will participate in sprint planning, define success metrics, and track progress against goals. Your insights will help shape the future of Twitch's onboarding and safety strategies, making a significant impact on user trust and platform growth.

What we offer

Twitch offers a competitive salary range of $136,100—$235,200 USD per year, along with comprehensive benefits that support your well-being and professional growth. You will have the opportunity to work in a dynamic environment where innovation is encouraged, and your contributions are valued. We foster a culture of collaboration and inclusivity, ensuring that all team members feel empowered to share their ideas and drive change.

You will have access to resources and tools that facilitate your success in this role, including opportunities for professional development and career advancement. Join us at Twitch, where you can make a meaningful impact on the lives of millions of users while working with a talented and passionate team.