Partner Success Manager - London

Who you are

You have a strong background in partner management, ideally within the payments sector, and understand the nuances of building and maintaining relationships with enterprise clients. Your experience has equipped you with the skills to thrive in a technical environment, where you can effectively communicate complex concepts to partners and internal teams alike. You excel at relationship management, ensuring that partners feel valued and supported throughout their journey with FreedomPay. You are proactive in identifying partner needs and are committed to driving their satisfaction and long-term success. You enjoy collaborating across teams, leveraging your communication skills to facilitate smooth interactions between partners and internal stakeholders. You are adaptable and thrive in a fast-paced environment, where you can manage multiple priorities while maintaining a focus on partner outcomes.

What you'll do

As a Partner Success Manager at FreedomPay, you will be the primary point of contact for a designated book of enterprise partners. Your role will involve ensuring that their needs are met through consistent communication and support. You will work closely with various teams within the organization to address partner inquiries and resolve any issues that may arise. You will be responsible for onboarding new partners, guiding them through the integration process, and ensuring they have the resources they need to succeed. You will also monitor partner performance and satisfaction, using data-driven insights to identify opportunities for improvement and growth. Your ability to build strong relationships will be key to driving partner engagement and retention. You will collaborate with sales and product teams to provide feedback from partners, helping to shape future offerings and enhancements. Your role will be pivotal in fostering a culture of partnership and collaboration, ensuring that FreedomPay remains a trusted partner in the payments ecosystem.

What we offer

FreedomPay offers a competitive benefits package and a dynamic work environment that encourages collaboration and innovation. You will be part of a fast-paced, high-growth company that values its employees and promotes a culture of success. We believe in empowering our team members to take ownership of their roles and contribute to the overall success of the organization. You will have opportunities for professional development and growth, as we support our employees in their career journeys. Join us at FreedomPay and be part of a team that is transforming the payments landscape.