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Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
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Amazon • Huesca, Aragon, ESP
Amazon is hiring a Data Center Operations Technician to support AWS global infrastructure. You'll be responsible for hardware troubleshooting and repairs, ensuring optimal performance of data center operations. This role requires proficiency in both Spanish and English.
You are a motivated individual with a strong interest in technology and data center operations. You possess proficiency in both Spanish and English, enabling effective communication with stakeholders across EMEA. You have a foundational understanding of hardware troubleshooting and are eager to learn and grow in a dynamic environment. You thrive in collaborative settings, working alongside diverse teams of engineers and specialists to solve complex problems. You are detail-oriented and committed to maintaining high standards of safety and security in your work. You are ready to take on the challenges of ensuring the reliability of AWS infrastructure.
As a Data Center Operations Technician, you will be the first line of support for hardware troubleshooting and technical issues. You will work diligently to meet service level agreements (SLAs) against assigned trouble tickets, following a directed workflow to ensure timely resolutions. Your responsibilities will include performing regular server hardware repairs, such as replacing drives and motherboards, as well as carrying out routine network and operating system-related repairs. You will engage with cross-functional teams regularly to complete routine work and collaborate with Smart Hands in EU Regional Points of Presence (POPs). Your role is crucial in maintaining the operational efficiency of AWS data centers, ensuring that customers have continual access to the services they rely on.
At Amazon, you will be part of a culture that values diversity and encourages bold ideas. You will have the opportunity to work in a fast-paced environment where your contributions directly impact the success of AWS infrastructure. We provide comprehensive training and support to help you develop your skills and advance your career. You will be part of a team that is dedicated to delivering the highest standards of safety and security while providing exceptional service to our customers. We encourage you to apply even if your experience doesn't match every requirement, as we value potential and a willingness to learn.
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