Empowering the workforce for the AI era
Multiverse is an upskilling platform focused on AI and tech adoption, partnering with over 1,500 companies including Google and Facebook. Headquartered in Paddington, London, Multiverse has raised $414 million in funding and employs between 501-1000 people. Their innovative approach to work-based tr...
Employees enjoy a focus on wellbeing with access to Spill therapy support, an Employee Assistance Programme, and free gym memberships through Wellhub....
Multiverse fosters a culture centered on practical, work-based learning that empowers individuals at any career stage. Their commitment to measurable ...
Multiverse is seeking an IT Support Analyst to provide strategic IT support to nearly 1000 employees. You'll ensure that the team has the secure and powerful tools they need to succeed. This role requires strong problem-solving skills and a focus on delivering high-impact projects.
You have experience in IT support, providing assistance to a large number of internal employees. You understand the importance of technology in enabling teams to work efficiently and effectively. You are skilled at troubleshooting complex issues and have a proactive approach to problem-solving. You thrive in a collaborative environment and enjoy working with diverse teams to deliver impactful solutions. You are committed to continuous professional development and are eager to take on new challenges in the tech landscape.
In this role, you will be responsible for providing strategic IT support to nearly 1000 employees at Multiverse. You will focus on ensuring that all team members have access to the tools and resources they need to perform their jobs effectively. You will troubleshoot and resolve technical issues, working closely with various departments to understand their needs and provide tailored solutions. You will also have the opportunity to work on high-impact projects that enhance the overall IT infrastructure of the organization. Your role will involve collaborating with other IT professionals to implement best practices and improve service delivery.
At Multiverse, you will be part of a dynamic team that is dedicated to transforming the workforce through technology. We offer a supportive work environment where you can grow your skills and advance your career. You will have access to ongoing training and development opportunities, allowing you to stay at the forefront of IT support practices. We believe in the power of technology to unlock potential, and you will play a key role in making that happen for our employees.
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