Sales Account Executive, CcaaS Overlay

Who you are

You have a proven track record in sales, particularly in the technology sector, and possess the ambition and drive to exceed targets. Your experience includes working closely with teams to enhance customer engagement and satisfaction. You are scrappy, curious, optimistic, persistent, and empathetic — traits that align with Dialpad's mission to elevate customer conversations. You thrive in a collaborative environment and are eager to leverage AI-driven insights to improve sales processes and outcomes.

Desirable

While you may not meet every single requirement, your enthusiasm for the role and your fundamental traits are what we value most. If you have experience in sales coaching or leading teams, that would be a plus.

What you'll do

As a Senior Account Executive, you will own the accelerated adoption of Dialpad's Contact Center platform among new and existing customers. You will work closely with the frontline new business Account Executive team to respond to inquiries, qualify leads, pitch solutions, and close deals. Your role will involve creating an efficient sales process by leading coaching sessions and sharing insights that drive success. You will be instrumental in building strong customer relationships and ensuring that clients derive maximum value from Dialpad's offerings.

What we offer

At Dialpad, you will be part of a dynamic team that is dedicated to transforming customer communications. We offer a collaborative work environment where your contributions will directly impact our mission. You will have access to industry-leading AI tools that will help you refine your skills and enhance your sales strategies. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering a diverse and inclusive workplace.