Field Account Manager

Who you are

You have a proven track record in account management, ideally with experience in the automotive industry or a related field. You excel at building strong relationships with clients and understand the importance of being a consultative partner. Your analytical skills allow you to assess performance metrics and drive actionable insights for your clients. You are comfortable navigating complex sales processes and can effectively communicate the value of products and services to diverse audiences. You thrive in a collaborative environment and are eager to contribute to a team that values innovation and growth. You are adaptable and open to learning, always seeking to improve your skills and knowledge in the industry.

Desirable

Experience with data-driven performance analysis and a strong understanding of dealership operations would be advantageous. Familiarity with CRM tools and sales methodologies can enhance your effectiveness in this role. A background in the automotive marketplace is a plus, as it will help you understand the unique challenges and opportunities faced by your clients.

What you'll do

As a Field Account Manager at CarGurus, you will be the primary point of contact for a portfolio of mid-to-large dealerships. Your role will involve onboarding new clients and ensuring they are set up for success with our products. You will conduct annual business reviews to assess performance and identify opportunities for growth. Your consultative approach will help you understand each client's unique needs and tailor solutions that drive measurable success. You will leverage your product expertise to educate clients on best practices and new features, ensuring they maximize the value of our offerings. Building strong relationships will be key, as you will work closely with dealership teams to foster collaboration and trust. You will also analyze performance data to provide insights that help clients improve their operations and achieve their business goals. Your ability to communicate effectively and manage expectations will be crucial in maintaining client satisfaction and loyalty.

What we offer

At CarGurus, we pride ourselves on our people-first culture that fosters kindness, collaboration, and innovation. We provide our employees with the tools and resources they need to fuel their career growth. You will have the opportunity to work in a dynamic environment where your contributions are valued and recognized. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse perspectives drive better outcomes. Our hybrid work model allows for flexibility, enabling you to balance your professional and personal life effectively. Join us in our mission to disrupt the automotive industry and make a meaningful impact on the marketplace.