Manager, Field Engineering

Who you are

You have a proven track record of managing high-performing teams in the field of engineering, particularly in data and AI solutions. With at least 5 years of experience in a leadership role, you understand the intricacies of enterprise software and can effectively translate complex technical concepts into actionable strategies. Your leadership style fosters a culture of collaboration and innovation, ensuring that your team is not only skilled but also motivated to excel in their roles. You are adept at hiring, training, and mentoring Solutions Architects, helping them to grow their careers while delivering exceptional value to customers.

You possess a deep understanding of data engineering, data science, and AI technologies, which allows you to guide your team in leveraging the Databricks Data Intelligence Platform effectively. Your experience in pre-sales environments equips you with the skills to partner with sales teams and drive revenue growth through successful customer engagements. You are comfortable navigating the challenges of a high-growth company and are committed to maintaining operational efficiency within your team.

Desirable

Experience in the Manufacturing and HiTech sectors is a plus, as is familiarity with big data analytics and cloud-based solutions. You are a strategic thinker who can align your team's goals with the broader objectives of the organization, ensuring that customer success is at the forefront of your initiatives.

What you'll do

As the Field Engineering Manager at Databricks, you will lead a team of Solutions Architects dedicated to enhancing customer experiences with data and AI. Your primary responsibility will be to develop and implement strategies that drive customer success, ensuring that your team is equipped to deliver high-quality solutions that meet the needs of major enterprises. You will collaborate closely with sales and other technical segments to identify opportunities for growth and to provide exceptional support to customers throughout their journey with Databricks.

You will oversee the hiring and training processes for your team, ensuring that each Solutions Architect is not only technically proficient but also aligned with the company's values and mission. Your role will involve regular performance evaluations and feedback sessions to foster a culture of continuous improvement and professional development.

In addition to team management, you will engage directly with customers to understand their challenges and objectives, translating these insights into actionable plans for your team. You will be responsible for maintaining high standards of operational efficiency within the Field Engineering team, ensuring that resources are allocated effectively to maximize impact.

What we offer

Databricks offers a dynamic work environment where innovation and collaboration are encouraged. You will have the opportunity to work with cutting-edge technologies and to make a significant impact on the success of our customers. We provide competitive compensation packages, including benefits that support your well-being and professional growth. Join us in our mission to empower organizations to harness the full potential of their data and AI capabilities.