Engineering Operations Technician

Who you are

As an Engineering Operations Technician, you are a critical guardian of technological infrastructure, ensuring seamless operations that power global digital experiences. You have hands-on experience with electrical and mechanical equipment troubleshooting, and you are familiar with maintaining and operating mission-critical facilities. Your expertise contributes directly to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

You are comfortable working with stand-by diesel generators, three-phase electrical systems, switch gear, UPSs, PDUs, wet cell batteries, and associated systems. You understand the importance of cooling systems, including CRAC units, centrifugal chillers, cooling towers, and air handlers. Your background in electrical and mechanical engineering equips you to tackle the challenges of maintaining complex systems in a data center environment.

You thrive in a collaborative environment, working alongside a diverse team of software, hardware, and network engineers. You are eager to learn and grow within the AWS Infrastructure Services team, which owns the design, planning, delivery, and operation of all AWS global infrastructure. You are motivated by the opportunity to solve challenging problems and contribute to the success of the cloud services that millions rely on.

Desirable

Experience with data center operations or related fields is a plus. Familiarity with AWS services and infrastructure will help you excel in this role. You are a proactive problem solver who enjoys hands-on work and is committed to maintaining high standards of operational excellence.

What you'll do

In this role, you will be responsible for maintaining, operating, and troubleshooting the Data Center Operations Mission Critical Facilities. You will ensure that all electrical and mechanical systems are functioning optimally, which includes performing routine inspections and preventive maintenance on critical equipment. You will respond to alarms and incidents, diagnosing issues and implementing solutions to minimize downtime.

You will collaborate with your team to develop and implement best practices for equipment maintenance and operational efficiency. Your role will involve documenting procedures and maintaining accurate records of maintenance activities. You will also participate in training sessions to enhance your skills and knowledge of the latest technologies and practices in data center operations.

As part of the AWS Infrastructure Services team, you will contribute to the overall success of the data centers by ensuring that all systems are operational and that any issues are resolved quickly and effectively. You will work closely with other technicians and engineers to support the infrastructure that powers AWS services.

What we offer

Amazon offers a comprehensive benefits package, including medical, financial, and other benefits. You will have the opportunity to work in a supportive environment that values diversity and encourages professional growth. We believe in investing in our employees and providing them with the tools and resources they need to succeed in their roles. Join us and be part of a team that is dedicated to keeping the cloud running smoothly and efficiently.