Empowering law enforcement with advanced technology
Axon Enterprise, Inc., headquartered in Scottsdale, Arizona, is a leading provider of technology solutions for law enforcement agencies. Known for its flagship product, the Taser, Axon also offers a suite of software and hardware products including body cameras and evidence management systems. With ...
Axon provides competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements. Employees also benefit from comprehe...
Axon fosters a culture focused on public safety and accountability, emphasizing transparency and ethical practices. The company values innovation and ...
Axon • Scottsdale, Arizona, United States
Axon is seeking a Technical Account Manager II to support and deploy software solutions within law enforcement agencies. You'll leverage your expertise to manage complex deployments and foster strong customer relationships. This role is based in Spokane, WA.
You have a strong background in technical account management, ideally with experience in deploying software solutions within law enforcement or similar sectors. You excel at building relationships and have a knack for understanding customer needs, ensuring they get the most out of the technology provided. Your communication skills are top-notch, allowing you to effectively liaise between technical teams and clients. You are proactive in identifying potential issues and are skilled at troubleshooting complex technical problems. You thrive in environments where you can make a meaningful impact, contributing to public safety and community well-being.
In this role, you will act as the main technical liaison for assigned law enforcement agencies, diagnosing and resolving complex technical issues with Axon's products and services. You will collaborate closely with deployment teams to design, configure, and test software solutions, ensuring they meet the specific needs of each agency. Your responsibilities will include driving software adoption, managing customer expectations, and advocating for the customer within Axon. You will also be responsible for providing high-level technical support, ensuring that agencies can effectively utilize Axon's technology to enhance public safety. Your work will directly contribute to the mission of protecting life and improving community safety through technology.
At Axon, you will be part of a mission-driven company that values collaboration and innovation. We offer a supportive work environment where you can grow professionally while making a difference in society. You will have access to ongoing training and development opportunities, allowing you to enhance your skills and advance your career. Our culture emphasizes teamwork and diversity, ensuring that all voices are heard and valued. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to contribute to our mission.
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