We are looking to hire a highly motivated, best-in-class Network Technician to join our growing team within Networking. The position responsibilities involve delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data center locations. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers.
In this role you'll need to be proficient in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity, all combined with a proven project delivery methodology. This position will work with minimum supervision to drive the stability and sustainability of our next-generation networks and to assist in the development of innovative ways to automate and scale our network as we expand.
Network Technicians are expected to work with established best practices to refine operational procedures, develop new tooling and constantly think proactively and innovatively.
Key job responsibilities
- Manage work and priorities through ticketing system and workflow
- Collaborate with various stake holders to remove project obstacles
- Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction
- Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
- Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
- Participate in the migration, basic configuration and rollout of new or upgraded hardware
A day in the life
A typical day involves:
- Maintaining the lab via automated health checks. You will identify why testbeds failed these checks and perform necessary triage.
- Building of testbeds for increased test capacity, next generation platforms that power AWS, and one-off customer requests.
- Remote support of our offsite labs.
- You are encouraged to implement mechanisms and streamline processes to improve lab workflows.
- We own everything from our core infrastructure, lab testbeds, budgeting, and capacity planning for future growth. There is no shortage of career growth opportunities.
- We are continuously expanding our footprint and work with various teams to design and implement new lab locations.
- AS/BS in Information Systems, Computer Science, Networking, or relevant IT field
- 3+ years of success in any two of the following IT roles (Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management)
- 3+ years of success working with networking devices (routers, switches, firewalls, etc.) and their operating systems (Cisco IOS, JUNOS, Linux, etc.)- Excellent understanding of TCP/IP networking and the OSI model
- Previous experience with fiber optics and an understanding of different optical module types and form factors
- Troubleshoot networking, routing, and inter connectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction
- Strong understanding of major command line protocols (Cisco IOS, JunOS, and Linux) and common networking protocols (OSPF, BGP)
- Significant background in large scale datacenter network implementations and support.
- Scripting experience and the ability to streamline tedious tasks
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,100/year in our lowest geographic market up to $138,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
