Senior Content Designer - Games Trust & Safety

Who you are

You have a strong background in content design, with experience in creating intuitive and user-friendly interfaces. Your ability to collaborate with cross-functional teams, including product designers and other content designers, allows you to effectively communicate and uphold brand trust across various platforms. You understand the importance of crafting inclusive and supportive experiences for diverse audiences, and you are passionate about using language to enhance user journeys.

You thrive in a fast-paced environment where you can lead multiple projects simultaneously. Your strategic mindset enables you to define and establish information architecture, voice and tone, and terminology that resonate with users. You are comfortable presenting your work and strategies to stakeholders, ensuring visibility and gathering valuable feedback to refine your designs.

Your experience includes developing scalable language frameworks that align with brand voice and style, contributing to a cohesive user experience across Netflix’s gaming ecosystem. You are detail-oriented and have a keen eye for design, ensuring that every piece of content you create enhances the overall user experience.

Desirable

Experience in the gaming industry or with gaming platforms is a plus, as it allows you to understand the unique challenges and opportunities in this space. Familiarity with user research methodologies can also enhance your ability to create content that truly meets user needs.

What you'll do

In this role, you will collaborate closely with product designers and cross-functional partners to define how Netflix supports its members throughout their gaming journeys. You will initiate, define, and lead multiple projects, ensuring that the content you create aligns with the overall brand strategy and enhances user engagement. Your work will involve establishing information architecture and creating guidelines for voice, tone, and terminology that will be used across various member-facing interfaces.

You will present your work to key stakeholders, gathering feedback and iterating on your designs to ensure they meet the needs of users. Your role will also involve contributing to the broader Content Design discipline at Netflix, helping to shape the overall brand voice and style for global audiences. You will work on crafting product copy that is not only informative but also engaging and supportive, enhancing the user experience as members navigate the gaming platform.

What we offer

Netflix offers a dynamic work environment where creativity and innovation are encouraged. You will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional user experiences. The company values diversity and inclusion, ensuring that all team members feel supported and valued. As part of the Netflix team, you will play a crucial role in shaping the future of gaming experiences for millions of users worldwide.