Find amazing deals on experiences near you
Groupon, headquartered in Chicago, Illinois, connects consumers with local businesses through its platform, offering over 300,000 deals across various categories including travel, dining, and entertainment. Founded in 2008, Groupon has served millions of customers and employs approximately 3,000 peo...
Groupon offers competitive salaries, stock options, flexible PTO, and a remote work policy to support work-life balance. Employees also benefit from w...
Groupon fosters a culture of innovation and customer-centricity, encouraging employees to explore new ideas and solutions to enhance user experiences....
Groupon is seeking a CRM Manager to design and execute lifecycle and monetization strategies that enhance customer engagement and retention. This role requires expertise in CRM and data-driven decision-making.
You have a strong background in CRM and customer engagement, with a proven track record of developing effective lifecycle marketing strategies. Your experience includes managing end-to-end CRM projects, ensuring timely delivery and cross-functional alignment. You are data-driven and understand how to leverage analytics to inform your strategies and decisions. You thrive in a fast-paced environment and are passionate about helping local businesses succeed through innovative marketing solutions. You possess excellent communication skills, enabling you to collaborate effectively with various teams across the organization. You are adaptable and open to new ideas, always looking for ways to improve processes and outcomes.
In this role, you will design and execute lifecycle and monetization strategies that align with Groupon's key business goals. You will be responsible for customer acquisition, retention, and reactivation efforts, ensuring that all initiatives are data-driven and results-oriented. You will manage CRM projects from planning to launch, coordinating with cross-functional teams to ensure successful execution. Your role will involve analyzing customer data to identify trends and opportunities for improvement, as well as developing targeted campaigns that resonate with our audience. You will also monitor the performance of CRM initiatives, making adjustments as necessary to optimize results and drive engagement. Your contributions will play a crucial role in shaping Groupon's CRM strategies and enhancing customer relationships.
Groupon offers a dynamic work environment where you can make a meaningful impact on our business and the local communities we serve. You will have the opportunity to work with a talented team of professionals who are committed to innovation and excellence. We provide competitive compensation and benefits, as well as opportunities for professional growth and development. Join us in our mission to connect customers with unique experiences and help local businesses thrive.
Apply now or save it for later. Get alerts for similar jobs at Groupon.
