Connecting food lovers with local restaurants
DoorDash is a leading local food delivery platform headquartered in San Francisco, CA, connecting food lovers with over 450,000 restaurants across the U.S. and Canada. Since its IPO in 2020, which was one of the largest of the year, DoorDash has raised $2.5 billion in funding and now employs over 1,...
DoorDash offers unlimited paid time off, flexible work-from-home opportunities, comprehensive health insurance, a work-from-home stipend, and company ...
DoorDash fosters a competitive culture focused on innovation and transparency, particularly in its fee structures for restaurants. The company emphasi...
DoorDash USA • San Francisco, CA; Seattle, WA; New York, NY; Chicago, IL
DoorDash is seeking a Senior Product Manager for their Trust & Safety team to lead initiatives that ensure a safe and trusted experience for users. You'll collaborate with cross-functional teams to tackle complex challenges related to fraud and user integrity. This role requires strong leadership and strategic thinking skills.
You have 5+ years of experience in product management, ideally with a focus on trust and safety or fraud prevention. You understand the importance of maintaining user trust in an online marketplace and have a track record of leading cross-functional teams to solve complex challenges. You are skilled in stakeholder management and can effectively communicate with engineering, data science, and compliance teams to drive strategic initiatives. You thrive in environments where you can balance risk mitigation with user experience, ensuring that all customers feel safe and valued.
Experience in the tech industry, particularly in roles that involve regulatory compliance and risk management, is a plus. Familiarity with data-driven decision-making and user experience design will help you excel in this role. You are comfortable working in a fast-paced environment and can adapt to the evolving needs of a growing marketplace.
As a Senior Product Manager at DoorDash, you will lead initiatives within the Trust & Safety team, focusing on integrity and fraud prevention. You will work closely with engineering and data science teams to develop and enhance fraud capabilities that protect consumers, merchants, and Dashers. Your role will involve defining product roadmaps, conducting user research, and implementing strategies that ensure a seamless user experience while mitigating risks. You will also collaborate with compliance and risk operations teams to ensure that all products meet regulatory standards. Your leadership will be crucial in fostering a culture of trust and safety across the platform, and you will be responsible for driving the strategic direction of the team.
At DoorDash, we value our employees and offer competitive compensation packages, including benefits that support your well-being. You will have the opportunity to work in a collaborative environment where your contributions directly impact the safety and trust of our marketplace. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse teams build better products. Join us in our mission to create a safe and trusted experience for all users on our platform.
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