About DEUNA 🧡
DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA combines payment intelligence, checkout optimization, and data orchestration in one powerful solution.
With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexico’s digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation.
We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs. Join us to shape the future of payments! 🚀
We are seeking an experienced and highly technical Payments Product Lead to join our team at DEUNA. In this role, you will drive the vision, strategy, and execution of payment-related products, ensuring they meet the functional, technical, and performance needs of our merchants across LATAM. You will work deeply with clients, stakeholders, engineering, and QA to transform complex payment requirements into scalable, high-quality solutions.
This role requires strong payment expertise, technical depth, and the ability to translate product strategy into detailed specifications, while leading cross-functional teams through the entire product lifecycle. You will be instrumental in bringing new payment capabilities to market, improving integrations, and supporting the technical problem-solving required to deliver a best-in-class experience for our merchants.
Responsibilities:
- Deeply engage with clients and stakeholders to identify requirements, define product features in a fine-grained and technical approach to work closely with development teams to get those products in the hands of our merchants.
- Translate product’s strategy into detailed requirements for prototype construction and final product development
- Client Interaction and Support: Provide excellent client support, manage expectations, and maintain strong relationships with clients, ensuring their needs are met.
- Support engineering team to solve deep technical problems, build innovative solutions, and to ensure that customer satisfaction goals are met on time.Help define the e-commerce plugins product vision, roadmap, and strategy.
- Lead cross-functional teams to coordinate product development, releases, and performance tracking
- Ensure that backlog and prioritization is aligned with the client pipeline and company strategy.
- Deeply engage with the engineering and QA team to align that the development and automation testing are meeting the acceptance criteria
Qualifications:
- Technical understanding of payment behaviors such as AUTH, SALE, CAPTURE, VOID, REFUND, REVERSAL, 3DS, MCI, MSI.
- Detailed understand of how different sort of payments work (Credits cards, Bank based, Pix) across LatAm ex: Mexico, Colombia, Ecuador etc.
- Capability to read and understand API payment connectivity specifications and translate that into requirements for the engineering team.
- Technical in nature, with the capacity to understand JSON, Webhooks, SQL.
- Familiar with tools such as Google sheets, JIRA.
- Understanding of Scrum and willing to write clear user stories and acceptance criteria.
- Understands and drives priorities.
- Advanced in English.
- +3 YOE working on integrating payments.
