Program Manager, Platform Operations

Who you are

You have a strong background in program management, ideally with experience in operations within the media or technology sectors. You understand the intricacies of content ingestion and partner management, and you thrive in collaborative environments where teamwork is essential. Your ability to communicate effectively with various stakeholders ensures that projects run smoothly and meet their objectives. You are detail-oriented and possess strong organizational skills, allowing you to manage multiple projects simultaneously while maintaining a focus on quality and efficiency.

Desirable

Experience in the streaming or media industry is a plus, as is familiarity with video on demand (VOD) and live content operations. You are comfortable using project management tools and methodologies to streamline processes and improve team productivity. A proactive approach to problem-solving and a passion for enhancing user experiences will set you apart in this role.

What you'll do

As a Program Manager in Platform Operations at Roku, you will oversee the ingestion of video on demand and live content, ensuring that our content partners are onboarded efficiently and effectively. You will collaborate with cross-functional teams to enhance the user interface and improve the overall content experience on the Roku platform. Your role will involve analyzing current processes and identifying areas for improvement, implementing best practices to optimize operations.

You will be responsible for coordinating with content publishers to facilitate their integration into the Roku ecosystem, ensuring that they have the tools and support needed to succeed. Your ability to manage relationships with partners will be crucial in driving engagement and satisfaction. You will also track project progress and report on key metrics to stakeholders, ensuring transparency and accountability throughout the project lifecycle.

In addition, you will participate in strategic planning sessions to align the Platform Operations team with Roku's broader goals and objectives. Your insights will help shape the direction of our content offerings and enhance the overall user experience. You will work closely with engineering and product teams to ensure that technical requirements are met and that projects are delivered on time.

What we offer

At Roku, you will be part of a fast-growing public company that values innovation and teamwork. We offer a dynamic work environment where your contributions will have a direct impact on millions of TV streamers worldwide. You will have the opportunity to work with talented professionals across various disciplines, gaining valuable experience and insights into the streaming industry. Our culture encourages collaboration and creativity, and we support your professional growth through ongoing training and development opportunities. Join us in our mission to change how the world watches TV.