Empowering communication for businesses worldwide
Twilio (NYSE: TWLO) is a leading cloud communications platform that empowers over 150,000 businesses, including major brands like Deliveroo, Duolingo, and Toyota, to enhance customer engagement through its easy-to-use APIs. Headquartered in the Financial District of San Francisco, Twilio has raised ...
Twilio offers generous annual time off, comprehensive health programs, and remote work opportunities. Employees can also earn a Twilio track jacket by...
Twilio's culture is rooted in innovation and customer-centricity, stemming from its origins in simplifying communications for businesses. The company ...
Twilio • Remote - US
Twilio is seeking a Presales Architect to lead technical pre-sales relationships and drive technical discovery for their Twilio.org segment. This role requires strong communication skills and the ability to propose technical architectures.
You have a strong background in technical sales and a passion for helping customers understand complex solutions. You excel at building relationships and trust with clients, ensuring they feel confident in the solutions you propose. Your experience in the healthcare, non-profit, public sector, or NGO space is a plus, as you understand the unique challenges these sectors face. You are comfortable engaging with technical and non-technical stakeholders alike, translating technical concepts into clear, actionable insights. You thrive in a remote-first environment and are adept at collaborating with diverse teams across different time zones. You are committed to continuous learning and adapting to new technologies and methodologies.
As a Presales Architect at Twilio, you will be a key player in the sales process, focusing on the Twilio.org segment. You will lead technical discovery sessions with potential customers, understanding their needs and challenges to propose tailored solutions. Your role will involve demonstrating Twilio's products and capabilities, ensuring that clients see the value and fit for their specific use cases. You will anticipate customer concerns and provide creative solutions to address them, building trust and confidence in Twilio's offerings. Collaborating closely with the sales team, you will contribute to the overall strategy for customer engagement and success. You will also stay updated on industry trends and advancements in technology to effectively communicate Twilio's value proposition.
Twilio offers a vibrant remote-first work culture that emphasizes connection and inclusion. You will have the opportunity to work with a diverse team of professionals dedicated to making a global impact. Twilio supports your career growth and encourages you to take ownership of your professional development. You will be part of a company that values innovation and creativity, allowing you to contribute to meaningful projects that shape the future of communications. Twilio also provides competitive compensation and benefits, ensuring you are rewarded for your contributions.
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