The digital operations platform for modern enterprises
PagerDuty is a leading digital operations management platform headquartered in SoMa, San Francisco, CA. Serving over 10,500 enterprises, including GE, Capital One, IBM, and Spotify, PagerDuty specializes in incident management and alerting services. The company has raised $173.8 million in funding a...
Employees enjoy 20 hours of paid volunteer time annually, comprehensive health insurance, and a generous paid parental leave policy. The company also ...
PagerDuty fosters a culture centered around operational excellence and innovation, focusing on empowering DevOps teams. The company emphasizes hands-o...
PagerDuty • Remote (Canada)
PagerDuty is seeking a Senior Director of Product Management to lead AI and Automation initiatives. You'll drive the integration of AI into operations, enhancing incident management and operational efficiency. This role requires strong leadership and strategic vision.
You have over 10 years of experience in product management, with a strong focus on AI and automation technologies. You thrive in leading cross-functional teams and have a proven track record of delivering innovative solutions that enhance operational efficiency. Your strategic mindset allows you to set a clear vision and inspire your team to achieve ambitious goals. You are adept at navigating complex challenges and can effectively communicate with both technical and non-technical stakeholders. You understand the importance of user-centric design and are committed to creating products that empower users and drive business success.
Experience in digital operations management is a plus, as is familiarity with incident management systems. You have a background in software development or engineering, which helps you understand the technical aspects of product development. A passion for AI and its potential to transform industries will set you apart in this role.
In this pivotal role, you will lead the AI and Automation product portfolio, driving the strategic direction and execution of initiatives that enhance operational capabilities. You will collaborate closely with engineering teams to ensure seamless integration of AI solutions into the PagerDuty Operations Cloud. Your leadership will be crucial in accelerating incident detection, triage, diagnosis, and remediation processes, allowing teams to focus on innovation rather than operational challenges. You will also engage with customers to gather feedback and insights, ensuring that the products meet their evolving needs. As a senior leader, you will mentor and guide your team, fostering a culture of collaboration and continuous improvement.
PagerDuty offers a flexible and inclusive workplace where you can thrive. You will have the opportunity to work with a talented team dedicated to transforming digital operations. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in making a meaningful impact in the world of digital operations management.
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