
Streamlining healthcare communication for better patient care
PerfectServe, headquartered in Knoxville, Tennessee, specializes in healthcare communication solutions that enhance provider scheduling and patient engagement. With over 1,000 healthcare organizations as clients, PerfectServe's platform integrates clinical communication and patient scheduling to imp...
Employees enjoy competitive salaries, equity options, generous PTO, flexible remote work policies, and comprehensive health benefits....
PerfectServe fosters a culture focused on healthcare innovation, emphasizing collaboration and a commitment to improving patient outcomes through tech...

PerfectServe • Remote
PerfectServe is seeking a Product Manager for Clinical Communication and Collaboration to drive product strategy and enhance patient care solutions. You'll focus on market research and user needs while collaborating with cross-functional teams. This role is fully remote within the United States.
You have a strong background in product management, ideally with experience in healthcare or technology sectors. You understand the importance of aligning product strategies with business goals and market needs. Your ability to conduct market research and identify user needs makes you the voice of the customer and the market. You are skilled in creating and maintaining product roadmaps, ensuring that all stakeholders are aligned on the vision and objectives. You thrive in collaborative environments, engaging directly with prospects and customers to gather insights that inform product development. You are passionate about improving patient care and clinical workflows, and you are excited about the opportunity to contribute to a mission-driven organization.
As a Product Manager at PerfectServe, you will be responsible for the overall product strategy and vision for the clinical communication and collaboration vertical. You will conduct market research to identify user needs and define the target audience for your products. You will engage with customers to gather feedback and insights, ensuring that the product aligns with their needs and expectations. You will create and maintain the product roadmap, prioritizing features and enhancements based on market demands and business goals. You will collaborate closely with engineering, design, and marketing teams to ensure successful product launches and ongoing improvements. You will analyze product performance metrics and user feedback to drive continuous improvement and innovation in your product offerings. You will also participate in go-to-market strategies, working with sales and marketing teams to effectively communicate the value of your products to customers.
PerfectServe offers a dynamic work environment where you can make a meaningful impact on patient care. You will have the opportunity to work with a talented team dedicated to improving healthcare communication solutions. We provide competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a company that values innovation and collaboration, and you will play a key role in shaping the future of healthcare communication. Join us in our mission to enhance patient safety and reduce provider burnout through our cloud-based solutions.
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