Full-Stack Engineer - Backend focus

Who you are

You have a strong background in full-stack development, with a focus on backend technologies — you've designed and built scalable applications that enhance user experiences and drive engagement. Your expertise in JavaScript, Node.js, and React allows you to create seamless integrations between frontend and backend systems.

You understand the importance of AI in modern e-commerce — you've worked on projects that leverage machine learning or AI technologies to improve customer interactions and automate processes. Your experience in building APIs and working with databases ensures that you can handle data efficiently and securely.

You thrive in collaborative environments — you enjoy working closely with product managers, designers, and other engineers to bring innovative solutions to life. Your communication skills enable you to articulate technical concepts to non-technical stakeholders, fostering a shared understanding of project goals.

You are passionate about creating authentic and engaging customer experiences — you believe that technology should enhance human interactions, and you strive to build systems that reflect this philosophy. Your commitment to quality and user-centric design drives you to continuously improve your work.

Desirable

Experience with cloud platforms such as AWS or GCP would be a plus — you understand how to deploy and manage applications in the cloud, ensuring scalability and reliability. Familiarity with agile methodologies and tools like Jira or Trello can help you navigate project management effectively.

What you'll do

As a Full-Stack Engineer at Gorgias, you will play a crucial role in developing the AI-driven platform that powers automated e-commerce solutions. You will design and implement features that enhance customer interactions, ensuring that every conversation feels personal and seamless. Your work will directly impact how shoppers discover products and receive support, contributing to the overall success of the platform.

You will collaborate with cross-functional teams to define project requirements and translate them into technical specifications — your ability to balance user needs with technical feasibility will be key to delivering high-quality solutions. You will also participate in code reviews and contribute to the team's best practices, ensuring that the codebase remains maintainable and scalable.

Your role will involve optimizing existing features and identifying opportunities for improvement — you will analyze user feedback and performance metrics to inform your decisions, driving continuous enhancement of the platform. You will also stay updated on industry trends and emerging technologies, bringing innovative ideas to the team.

What we offer

At Gorgias, we are committed to fostering an inclusive and diverse work environment — we believe that diverse teams drive innovation and better decision-making. You will have the opportunity to work with a talented team that is passionate about transforming e-commerce through technology.

We offer competitive compensation and benefits, including flexible working arrangements to support your work-life balance. You will have access to professional development opportunities, allowing you to grow your skills and advance your career within the company. Join us in making Conversational Commerce a reality and be part of a mission-driven organization that values creativity and collaboration.