
Empowering IT management for MSPs and teams
Kaseya is a leading provider of IT management software, catering to Managed Service Providers (MSPs) and IT teams. Headquartered in New York, Kaseya offers a comprehensive suite of products, including VSA for remote monitoring and management, and BMS for business management. With over 40,000 custome...
Kaseya offers competitive salaries, equity options, generous PTO, and a flexible remote work policy to support work-life balance....
Kaseya fosters a results-oriented culture that emphasizes innovation and efficiency, encouraging teams to leverage technology to drive success for cli...

Kaseya • Medellin, Colombia
Kaseya is seeking a Manager of Account Management to lead their account management team. You'll drive customer success and enhance team performance. This role requires strong leadership skills and a proactive approach.
You are a dynamic and experienced leader with a proven track record in account management. You thrive in a results-driven environment and are dedicated to guiding a high-performing sales team. Your proactive approach ensures that you go above and beyond to enhance customer success while also advancing your own career and financial growth. You understand the importance of building strong relationships with clients and are skilled at navigating complex challenges to deliver exceptional service.
In this role, you will lead the account management team at Kaseya, focusing on driving customer satisfaction and retention. You will develop strategies to enhance team performance and ensure that your team meets and exceeds their targets. You will collaborate closely with other departments to align account management efforts with overall company goals. Your leadership will inspire your team to take ownership of their accounts and foster a culture of excellence. You will also be responsible for mentoring team members, providing guidance, and facilitating their professional development.
Kaseya offers a unique company culture that values innovation and customer success. You will have the opportunity to work with cutting-edge technologies and contribute to the growth of a leading provider in IT infrastructure and security management solutions. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us and be part of a team that is changing lives through technology.
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