Product Manager, Pre and Post Experience

Who you are

You have a proven track record in product management, ideally with experience in the travel or hospitality industry. Your creativity shines through in your ability to conceptualize and execute unforgettable guest experiences, ensuring every detail is meticulously planned and executed. You possess strong financial acumen, allowing you to budget effectively and identify revenue opportunities that enhance the overall guest experience. You are a collaborative team player who thrives in a dynamic environment, working closely with various stakeholders to ensure operational excellence. Your passion for exploration and discovery aligns with our mission at Lindblad Expeditions, and you are eager to contribute to our legacy of responsible exploration. You understand the importance of first impressions and are dedicated to making every guest's journey memorable.

Desirable

Experience in managing pre- and post-voyage services or similar offerings is a plus. Familiarity with budgeting and financial management in a travel context will set you apart. A background in customer service or guest relations can enhance your ability to understand and meet guest needs effectively.

What you'll do

As the Product Manager, Pre and Post Experience, you will be responsible for crafting and executing all pre- and post-voyage services that enhance our guests' journeys. This includes designing multi-day land extensions, coordinating internal air arrangements, and managing group transfers and optional hotel nights. You will work closely with various teams to ensure that every aspect of the guest experience is seamless and aligned with our brand values. Your role will involve budgeting and financial management, where you will optimize offerings to drive revenue while maintaining high standards of service. You will also be instrumental in supporting operational excellence across all programs, ensuring that every detail is executed to perfection. Your contributions will directly impact our guests' experiences, making you a key player in our mission to connect travelers with extraordinary places.

What we offer

At Lindblad Expeditions, we offer a unique opportunity to be part of a pioneering company in the expedition travel space. You will work in a collaborative environment where your ideas and creativity are valued. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to create unforgettable experiences for our guests while exploring some of the planet's most remote and pristine locations.