Job Description: The Food Safety & Quality Lead is responsible for the success and guidance of the Food Safety & Quality (FSQ) team associates. You will coordinate team schedules, activities, and training, and provide coaching to ensure maximum productivity. Working closely with the team, you will cover tasks as needed and follow direction from the FSQ leadership team. Your core objective is to uphold HelloFresh food safety and quality standards, ensuring every meal kit is food-safe and excellent quality.
Shift: Sunday to Wednesday - 6:45pm to 5:15am
You Will…
- Team Leadership: Instruct, coach, and provide feedback to FSQ employees.
- Compliance & Safety: Enforce and follow all safety, GMP (Good Manufacturing Practices), and SQF (Safe Quality Food) policies. Empower associates to escalate non-conformances or violations.
- Quality Verification: Conduct quality verification activities in the warehouse, staging, and production line setups (kitting and assembly).
- Issue Resolution: Collaborate with cross-functional partners (Warehouse, Operations) to resolve non-conformances. Effectively escalate food safety risks or quality issues and support corrective actions, including shutting down a production line for major errors.
- Inspections & Audits: Oversee and complete food safety training, audits, and documentation, including temperature checks, expiration date verification, and sanitation swabs. Monitor and ensure team completion of inbound quality inspections on ingredients and continuous quality checks through all stages of the process. Monitor kitting and assembly audits.
- Equipment: Maintain an active Forklift Operator license.
What You Bring…
- Natural Leader: Proven ability to influence and mentor others through positive, direct communication.
- Results-driven: Focuses on meeting goals and improving efficiency.
- Analytical & Strategic: Uses data to inform action, thinks critically, and develops contingency plans.
- Customer-focused: Understands the importance of customer experience and strives for excellence in delivery.
Qualifications...
- High school diploma or GED.
- One year of related experience is preferred.
- Must be a trained and certified Forklift Operator with an active license.
- Must be able to read, write, and speak English.
- Basic math skills (addition, subtraction, multiplication, division, fractions) and computer skills (Microsoft Office, Google Sheets).
- Must be at least 18 years old and able to work the entire scheduled shift.
Work Environment & Physical Demands...
- Manufacturing and assembly environment with regular exposure to cool/cold temperatures (10º - 40º).
- Frequently exposed to fumes, moving mechanical parts, and vibration; noise levels can be loud.
- Regularly required to stand, walk, stoop, reach, and lift for a minimum of 10 to 12 hours.
- Must regularly lift up to 25 pounds and occasionally lift up to 50 pounds with or without assistance.
- This is a non-supervisory role with no travel expected.
You’ll get…
- Competitive hourly rate, 401K company match that vests immediately upon participation
- Generous PTO and additional sick leave
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
