
Revolutionizing lending with AI-driven insights
Upstart is an AI lending marketplace headquartered in South San Mateo, California, connecting millions of consumers with over 100 banks and credit unions. The company has raised $135.7 million in Series D funding and facilitates billions in loan originations by using advanced AI models to assess cre...
Upstart offers comprehensive health plans, a 401k plan, generous vacation policy, flexible time off, parental leave, and family forming benefits throu...
Upstart fosters a culture focused on leveraging technology to democratize access to credit. With a strong emphasis on AI-driven solutions, the company...

Upstart • Columbus, OH, USA
Upstart is hiring a Processing Specialist to join their Home Lending Operations team. You'll focus on processing HELOC loan applications, primarily verifying identity, income, and property. This role is suitable for entry-level candidates looking to make an impact in the lending industry.
You are an entry-level professional eager to start your career in the lending industry. You thrive in a collaborative environment and are excited about the opportunity to contribute to a mission-driven company like Upstart. You possess strong attention to detail and are comfortable working autonomously while being part of a pod-based team. You are motivated by the chance to improve access to affordable credit for all and are committed to delivering exceptional service.
While not required, any experience in customer service or operations would be beneficial. Familiarity with financial products or lending processes could also enhance your application. A willingness to learn and adapt in a fast-paced environment is essential.
As a Processing Specialist, you will join a dedicated team focused on processing HELOC loan applications. Your primary responsibilities will include verifying the identity, income, and property of applicants to ensure a smooth and efficient lending process. You will work closely with both licensed and non-licensed team members, contributing to the overall success of the Home Lending Operations team. Your role will require you to manage multiple applications simultaneously, ensuring that each one is processed accurately and in a timely manner.
You will report to an Operations Manager, but much of your work will be autonomous, allowing you to take ownership of your tasks. You will be expected to communicate effectively with team members and other stakeholders, providing updates on application statuses and addressing any issues that may arise during the processing phase. Your attention to detail will be crucial in maintaining the high standards of service that Upstart is known for.
Upstart offers a supportive work environment where you can grow your skills and advance your career. You will have the opportunity to work with a team that is passionate about making a difference in the lending space. The company values inclusivity and fair hiring practices, ensuring that all employees feel welcome and valued. You will also benefit from a flexible work arrangement, as Upstart embraces a digital-first approach, allowing most employees to work from anywhere in the United States. Join us in our mission to expand access to affordable credit and make a meaningful impact in the lives of borrowers.
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