Operations Manager (FinCrime - AML/EDD)

Who you are

You have at least 8+ years of direct experience in managing teams, particularly in the financial services sector. Your background includes a strong understanding of Enhanced Due Diligence (EDD), Know Your Customer (KYC), and Customer Due Diligence (CDD) requirements. You are knowledgeable about financial crimes, including Anti-Money Laundering (AML) investigations, and possess exceptional written and verbal communication skills. Your operational background includes launching new processes and ensuring service delivery in compliance with regulations.

You thrive in a management role, leading teams to ensure operational effectiveness and compliance. Your experience in financial services operations equips you to handle risk assessment and innovative process improvement effectively. You are adept at collaborating with global stakeholders to promote process improvement and innovation within the EDD function.

Desirable

Experience in payments and risk management is a plus, as is a proven track record of implementing successful operational strategies. You are someone who can navigate complex regulatory environments and ensure that your team adheres to compliance standards while maintaining high service quality.

What you'll do

In your role as Operations Manager at Stripe, you will lead and manage teams involved in Enhanced Due Diligence processes. You will oversee daily operations and service delivery for EDD workflows, ensuring that all processes are efficient and compliant with regulatory standards. Your responsibilities will include implementing and managing processes to identify high-risk customers and businesses, which is crucial for safeguarding the platform's integrity.

You will collaborate with global stakeholders to ensure operational effectiveness and compliance, promoting a culture of continuous improvement within your team. Your leadership will be vital in driving innovative solutions to enhance the EDD function, ensuring that your team is equipped to handle the complexities of financial crime compliance.

You will also be responsible for mentoring team members, fostering their professional development, and ensuring that they are well-versed in the latest compliance requirements and operational best practices. Your role will be pivotal in shaping the operational strategy for EDD at Stripe, contributing to the overall mission of maintaining a secure financial infrastructure.

What we offer

At Stripe, you will be part of a dynamic team that is committed to ensuring compliance and operational excellence in financial services. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will work in an environment that values innovation and collaboration, where your contributions will directly impact the company's success in mitigating financial crime risks. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.