Regional Talent Business Partner

 

Get to Know our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of Agoda.

The Opportunity:

We are looking for someone to be part of our Regional Business Partners Team as a Regional Talent Business Partner, Our team works closely with key stakeholders including our Legal/Compliance team, HR Business Partners, Employee Relations team and the Senior Management Team to support employees in challenging circumstances, and we seek to identify trends and share insights to adjust our people management practices to get the best talent outcomes. We advise and enable managers to make the best possible decisions, challenging practices that go beyond legal obligation to protect our unique culture at Agoda.

In this Role, you’ll get to:

· Enhance Stakeholder Management: Serving as the point of contact for local leaders, ensuring transparent communication and timely decision-making.

· Address specific regional needs: Providing insights and acting on local market conditions, regulatory changes, and cultural dynamics. Ensure consistent inclusive support, with a stronger connection within the broader People Team

· Lead Employee Lifecycle Management: Manage support throughout the employee lifecycle, from onboarding to exit interviews, including voluntary and involuntary terminations. Collaborate with employee engagement initiatives and ensure compliance with local standards where necessary.

· Lead Investigations and Employee Relations processes: Address employee relations concerns empathetically and professionally, both proactively and reactively, in collaboration with the central ER Team to uphold a positive workplace environment.

· Elevate Compliance and Policy Expertise: Respond to changes in local regulations, such as immigration laws, and collaborate on projects, while holding responsible teams accountable. Ensure all People processes/services activities are compliant with local laws and market practices.

· Enhance Manager Effectiveness: Coach and support managers in addressing employee performance issues and misconduct, leveraging data-driven insights to refine strategies and actions. Critically evaluate systemic issues in manager capability and practices, and escalate them appropriately to business leaders for sustainable resolution.

What you’ll Need to Succeed:

· Bachelor’s Degree in Human Resources, Law, or a related field is required.

· 5+ years in HR Generalist/Business Partner/Employee Relations roles, with a proven track record of handling complex employee issues.

· Extensive knowledge of employment laws and regulations in the relevant region, with the ability to interpret and apply them in various scenarios.

· Hands-on experience managing and executing restructuring/change management projects

· Strong analytical and critical thinking skills

· Excellent interpersonal and communication skills to build and maintain relationships with key stakeholders

· Ability to cope well with ambiguity and change

· High level of discretion, confidentiality, and ethical standards in handling sensitive information and situations.

· Sound judgment and the ability to make well-informed decisions, balancing legal compliance with business needs.

· Proficiency in using data and analytics to inform decision-making processes and improve employee relations strategies.

· Demonstrated leadership qualities

· Fluency in written and spoken English, with strong communication skills to effectively convey complex information.

It’s Great if you Have:

· Curiosity, ready to challenge current practices and perspectives

· Great attention to detail

· Great sense of ownership and reliability

· Multicultural or International Experience

· Humility, flexibility, good interpersonal skills