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Home›Jobs›ANYbotics›Customer Support Engineer
ANYbotics

About ANYbotics

Revolutionizing industrial inspections with autonomous robots

🏢 Tech👥 201-500 employees📅 Founded 2016📍 Seebach, Zürich, ZH💰 $144m⭐ 4.5
B2BManufacturingRoboticsAutomation

Key Highlights

  • Headquartered in Seebach, Zürich, with 201-500 employees
  • $144 million raised in funding to date
  • Over 200 ANYmal X robots deployed across various industries
  • Focus on enhancing safety and sustainability in heavy industries

ANYbotics, headquartered in Seebach, Zürich, specializes in autonomous robotic solutions for industrial inspections, particularly with its flagship ANYmal robot. This robot is designed to navigate challenging environments, including stairs and rough terrain, making it ideal for industries like oil a...

🎁 Benefits

ANYbotics offers generous vacation time, equity options for employees, and support for relocation. The company also provides a paid learning and devel...

🌟 Culture

ANYbotics fosters a culture rooted in innovation and engineering excellence, driven by its origins at ETH Zürich. The company prioritizes worker safet...

🌐 Website💼 LinkedIn𝕏 TwitterAll 18 jobs →
ANYbotics

Customer Support Engineer

ANYbotics • San Francisco, California

Posted 3 months ago🏛️ On-SiteMid-LevelCustomer support manager📍 Barcelona
Apply Now →

Job Description

ANYbotics is a fast-growing tech company dedicated to shaping the future of mobile robotics across multiple industries. Join our highly talented and motivated team of more than 190 people and work on cutting-edge robot technology.

The Opportunity

You will have immediate REAL IMPACT by being directly in touch with customers to help them install, deploy and operate our robotic solution through reactive & direct support which is a big contributor to setting new best practices  throughout the industry. To reach a new level of customer satisfaction, we are looking for a motivated, skilled and fast learning communicator. As a robotics support specialist at ANYbotics, you will play a key role in our interface towards our customers, assisting international companies and research groups with using our robotic solution. While direct communication with customers is where you take FULL RESPONSIBILITY, you will often have to recreate their issues with our robots or simulator in order to further analyze and troubleshoot software issues. By gaining experience in our state of the art solution as well as insights into a growing number of distinct industries, you will be able to shape and expand our support system, creating new support processes, detecting and analyzing requests and feeding back insights into development and production for future generations of ANYmal.

You are an engaged personality, able to work independently and naturally collaborative when working with great teammates. You genuinely wish to work in a startup. You’re entrepreneurial and prefer to form structures rather than to work in established structures. You enjoy broadening your horizon in order to master new technologies and like to expand your skills continuously.


The Market & Our Technology 

ANYbotics transforms industrial environments in the energy, process and utility sector by introducing robotics to a wide range of novel applications that so far were beyond reach. Our mobile robot ANYmal uses legs for extreme mobility in complex environments, camera- and LIDAR-based sensing for full autonomy and obstacle avoidance, and AI for high-quality and consistent inspection results. The software enabling ANYmal to perform autonomous inspection missions is almost exclusively developed in-house. Our customers are large asset operators and industrial service providers pioneering the use of robotics technology for inspection and maintenance. 

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