[쿠팡] 쿠팡이츠(일본) 카탈로그 고도화 운영관리 매니저

Who you are

You have over 5 years of experience in O2O, project, or service operations, demonstrating a strong ability to manage and enhance product catalogs effectively. Your background includes working in fast-paced environments where you have honed your skills in operational management and content accuracy. You are detail-oriented and understand the importance of providing customers with the best possible experience through high-quality content. You thrive in a collaborative setting, working closely with various teams to ensure that the product information is up-to-date and competitive. Your proactive approach allows you to identify areas for improvement and implement effective solutions. You are passionate about e-commerce and understand the dynamics of the food delivery market, particularly in a rapidly growing platform like Coupang Eats.

What you'll do

In this role, you will be responsible for managing the product catalog for Coupang Eats, ensuring that all store and product information is accurate and competitive. You will verify essential information from registered stores and ensure that it is registered, modified, and reviewed quickly and accurately. Your focus will be on maintaining high-quality content that enhances the customer ordering experience. You will continuously seek to improve the content quality and establish guidelines for operational processes. Monitoring operational metrics will be a key part of your responsibilities, allowing you to derive actionable insights for improvement. You will work closely with various teams to ensure that the latest store information is updated promptly, fostering a positive cycle that drives orders and enhances customer satisfaction. Your role will also involve optimizing operational processes to ensure efficiency and effectiveness in managing the product catalog.

What we offer

Coupang offers a dynamic work environment where you can witness daily growth and innovation. You will have the opportunity to work with a team of experts dedicated to enhancing the customer experience in the food delivery sector. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us at Coupang Eats, where you can contribute to shaping the future of food delivery in South Korea.