Senior Product Manager, Clinical

Hi, we're Oscar. We're hiring a Senior Product Manager to join our Clinical team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

 

About the role

As a Senior Product Manager, you’ll play a key role in helping Oscar solve problems and accelerating your team’s execution. You’ll have the opportunity to work on a range of high impact problems related to how Virtual Care providers care for their patients, focusing on the full provider experience during a visit, including reviewing medical records, recording clinical documentation, and ordering labs and prescriptions.

In this role, you’ll join the team that is focused on Oscar’s Virtual Care experience from both a provider and patient perspective. Our virtual care offerings provide Oscar members access to providers for urgent and primary care virtually. Your focus will be on delivering exceptional experiences to providers before, during and after their televisits and ensuring they have what they need to provide high quality care.

You will report to a Clinical Product leader. 

 

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $158,400.00 - $207,900.00 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.

 

Responsibilities

• Define, defend, and execute on the vision, strategy, and roadmap for product investments that power platforms; implement solutions well-tailored to that strategy.
• Define OKRs and KPIs to measure business and operational impacts, and relentlessly identify improvements.
• Independently identify and bring together the right counterparts to solve a strategic or executional challenge, even when not clearly defined.
• Independently problem-solve issues across teams and domains to quickly diagnose root cause and move to resolution factoring in trade-offs on speed, scalability and quality. 
• Spearhead complex initiatives with ability to influence without authority. Manage timelines, cross-functional team accountability, and risk identification.
• Collaborate with engineers, product managers, and operations partners to gather insights on user needs and ship innovative functionality that improves operational and financial efficiency goals.
• Articulate crisp and thorough requirements and clearly communicate them across stakeholders, incorporating data and user research insights. Produce artifacts that junior team members can learn from.
• Invest in strengthening the talent on Oscar's product team, by developing more junior team members through mentorship.
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Qualifications

• 6+ years of experience collaborating cross-functionally among engineers, designers, operations experts, and others in a Product Management or Product Management-adjacent role.
• 4+ years of experience in driving rigorous prioritization processes.
• 4+ years of experience with tech systems and understanding basic technology infrastructure such as backend services, database relationships, and leveraging database tools such as SQL.
• 2+ years of experience leading complex, cross-domain initiatives.
• 2+ years of experience root-causing ambiguous problems, building roadmaps towards a solution, and successfully executing against that roadmap.

Bonus Points

• 1+ years of experience building clinician-facing experiences.