Zeeco fosters a robust work environment where employees, from engineering teams to support groups, benefit from a strong culture, trained leadership, and opportunities for growth. Zeeco collaborates with the biggest names in the industry, enabling individuals to broaden their skills alongside teams of subject matter experts.
Summary of the position:
· Field Service Technician is responsible for the overall Aftermarket Service support provided to all Zeeco Combustion Systems within the Baaken Shale region. This support will include all preventive maintenance, emergency support, afterhours support, electrical and mechanical troubleshooting, hardware based automation support, as well as commissioning support for all new and existing vapor recovery, combustion and product loading equipment.
Key Activities:
· Support ZEECO contract and non-contract customers with onsite preventive maintenance for their combustion equipment.
· Provide both onsite and remote technical troubleshooting and repair services for ZEECO customers on their combustion equipment.
· Have a full understanding of both Microsoft Word and Excel software documentation.
· Complete all required documentation of the above services completed, in a timely manner and according to company policy.
· Provide detailed information on all tasks completed as well as providing any recommendations that would benefit the customer or equipment operation while on site or providing remote support according to company policy.
· Be capable of representing ZEECO at the customer sites during any active service or commissioning project.
· Have electrical skills equal to a journeyman level or a 2-year certificate for instrumentation engineering technology.
· Have a full understanding of all mechanical and electrical drawings that are typical to these types of equipment.
· Be responsible for maintaining and operating all company provided tools including vehicles, cell phones, laptop computers, safety equipment, company provided PPE and truck inventory required to complete the above tasks.
· Be responsible to complete and qualify for all company related Safety requirements for this position and following all company and customer required safety regulations while in company property or at any customer location.
· Be available and responsible for all on-call request for service support in your region. High school education with a 2-year instrumentation engineering trade school certificate, Journeyman electrical skills or at least three years on the job service experience.
Computer Skills:
· Capable of interpreting specialized documents and initiating effective communication to others.
· Capable of writing or modifying new or existing documents typically used in this position requiring the ability to expressing the terminology, phrases and plain language needed to effectively communicate.
Administrative Skills:
· Capable of working in both indoor and outdoor climates for all regions and in extreme cold and warm environments while equipped with company provided and required PPE.
· Capable of heavy lifting (up to 50 lbs.) and working in constricted or awkward positions for periods of time. Able to climb ladders and stairs. Able of pulling, bending, stooping and standing.
Mental Requirements: Completed the basic industry safety requirements as well as all ZEECO related and required safety programs prior to working alone in the field service group. Having a full understanding of vehicular and equipment safety as well as minimum PPE requirements and the freedom to stop work at any time the safety of you or others are at risk. Owning a state issued driver license with an acceptable driving history and no major offenses on their record.
Safety Requirements: Capable of dealing with issues and problems that often require thoughtful reasoning to best determine the approach to a solution of a given problem while working in the above described conditions. At times under the pressure of deadlines and high expectations of the end user. May be required to deal with unpleasant situations while maintaining awareness and understanding the feelings of others.
Physical Requirements:Capable of completing all required documentation related to this position in a timely manner per the guidelines provided.
Communication Skills Reading and Writing: Ability to complete computer functions such as word processing, spreadsheet functions and email applications. General understanding of computer networking applications and basic knowledge of PLC programming and hardware troubleshooting.
Education and Experience: High school education with a 2-year instrumentation engineering trade school certificate, Journeyman electrical skills or at least three years on the job service experience.
