As an L5 Program Manager in the Long Term Capacity Planning team, you will be responsible for developing and implementing strategic last mile capacity solutions to meet customer demands at the desired speed within the AMZL network. You will focus on driving repeatable planning processes, using data-driven insights to optimize costs while adhering to network constraints. Your key objectives will be improving planning accuracy, building trust with stakeholders, and maintaining an agile, owner's mindset to invent on behalf of customers. You will collaborate closely with cross-functional teams to formulate and execute long-term capacity plans for the last mile.
Key job responsibilities
1. Strategically develop and implement long-term last mile capacity solutions to meet customer demands at the desired speed within the AMZL network.
2. Optimize the long-term cost structure of the last mile network while solving for operational risks and constraints.
3. Continuously improve planning processes, inputs, and assumptions to enhance the accuracy, speed, and reliability of last mile capacity plans.
4. Recommend solutions that balance cost optimization with adherence to network constraints and upstream limitations.
5. Build trust with stakeholders by providing transparent, data-driven inputs to enable fact-based decision-making.
6. Operate with an owner's mindset to drive innovation on behalf of customers and remain agile to accommodate changing scenarios in planning and execution.
7. Collaborate cross-functionally to formulate and execute comprehensive last mile capacity plans for the network.
8. Monitor and analyze the performance of last mile capacity plans, identifying areas for improvement.- 3+ years of working cross functionally with non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
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