Engineering Operations Technician, DCC Communities

Who you are

You are an Engineering Technician with a strong foundation in electrical and mechanical systems — your hands-on experience allows you to troubleshoot and maintain critical infrastructure effectively. You understand the importance of uptime in data centers and are committed to ensuring seamless operations that power global digital experiences. Your expertise in electrical systems, including three-phase electrical systems, UPSs, and generators, makes you a vital part of the team. You thrive in environments where you can apply your technical skills to solve complex problems and keep systems running smoothly.

You have a background in maintaining and operating mission-critical facilities — your experience includes working with cooling systems, pumps, and motors, which are essential for data center operations. You are detail-oriented and understand the intricacies of maintaining equipment that supports cloud services. Your ability to work collaboratively with a diverse team of engineers and specialists is key to your success in this role. You are eager to learn and grow within the field, contributing to the overall efficiency of the data center.

Desirable

Experience with AWS infrastructure services is a plus, as it aligns with the operational needs of the role. Familiarity with troubleshooting diesel generators and related fuel systems will enhance your ability to contribute effectively. A proactive approach to learning and adapting to new technologies will set you apart in this position.

What you'll do

As an Engineering Operations Technician at Amazon, you will play a pivotal role in maintaining the heartbeat of our data centers — your responsibilities will include troubleshooting and repairing electrical and mechanical equipment to ensure optimal performance. You will work closely with other technicians and engineers to maintain systems that support our cloud infrastructure, contributing to an extraordinary uptime of 99.999%. Your hands-on experience will be crucial in operating and maintaining critical facilities, including generators, cooling systems, and electrical distribution systems.

You will be responsible for conducting regular inspections and preventive maintenance on equipment — your attention to detail will help identify potential issues before they escalate. Collaborating with your team, you will implement solutions to enhance operational efficiency and reliability. You will also participate in training sessions to stay updated on the latest technologies and best practices in data center operations.

Your role will involve documenting maintenance activities and system performance — this information is vital for continuous improvement and operational excellence. You will engage in troubleshooting activities, working on complex systems that require a deep understanding of electrical and mechanical principles. Your contributions will directly impact the reliability of our services, ensuring that customers have continual access to the innovation they rely on.

What we offer

At Amazon, we provide a comprehensive benefits package that includes medical, financial, and other perks to support your well-being. You will have the opportunity to work in a collaborative environment where your skills are valued and your contributions make a difference. We encourage you to apply even if your experience doesn't match every requirement — we believe in fostering a diverse and inclusive workplace where everyone can thrive. Join us in keeping the cloud running and making a significant impact in the world of technology.