Operations Manager

Who you are

You have a proven track record in operations management, demonstrating your ability to lead and develop teams effectively. Your focus on customer satisfaction drives you to maintain high standards of safety, quality, and performance in all operations. You thrive in a fast-paced environment and are skilled at engaging and motivating both salaried and hourly employees to achieve their best. Your analytical problem-solving skills enable you to make data-driven decisions that enhance productivity and efficiency. You understand the importance of collaboration and communication in achieving operational goals, and you are committed to fostering a positive team culture.

Desirable

Experience in logistics or supply chain management is a plus, as is familiarity with data analysis tools that can help you drive improvements in operational workflows. A background in project management will also serve you well in this role, as you will be leading large-scope projects with site and regional impact. You are adaptable and open to learning new methodologies that can enhance team performance and operational success.

What you'll do

As an Operations Manager at Amazon, you will lead a team responsible for delivering millions of packages to customers every day. Your primary responsibility will be to engage your team during their shifts, ensuring they have the tools and support needed to excel. You will manage key operational metrics, including safety, quality, productivity, and customer delivery promises. By collaborating with other leaders, you will build and execute productivity plans that align with operational goals. You will also play a crucial role in mentoring your team, helping them develop their skills and advance their careers within the company. Your leadership will be essential in driving improvements in productivity and efficiency through analytical problem-solving and data-driven decision-making. You will oversee the entire operation's workflow, from the first mile to the last mile, ensuring that customer expectations are met consistently.

What we offer

Amazon provides a competitive salary range of $91,000.00 - $136,500.00 USD annually, along with a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) matching program, paid time off, and parental leave. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and operational success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives in our team.